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Note: To set up multiple rules with Man圜hat, you'll have to upgrade to a pro plan How To Set Up Auto Reply For Facebook Comments With Chatfuel? Now select "Facebook Comments" and define the triggers & actions for your new rule Now go to the "Growth Tool" from the left sidebar and click on "+New Growth Tool." Here's how you can set up an auto-reply for Facebook comments with Man圜hat.Īfter you've signed up for Man圜hat, connect your Facebook account How To Set Up Auto Reply For Facebook Comments With Man圜hat? Here are a few of the services that offer this feature.
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You have to use a third-party service to set it up. Unfortunately, Facebook doesn't allow you to natively set up auto-replies for comments on Facebook posts and ad posts. How Can You Set Up Auto Reply For Comments On Facebook? Setting up multiple types of auto-replies for different kinds of feedback will help you take back the control of your brand's engagement on Facebook Sorting & Filtering Comments: While getting a lot of comments on your Facebook posts and ad posts is undoubtedly a good thing, sorting and managing all those comments can be a pain. Also, taking the conversation to Messenger will give you some much needed time to get into details of a particular case. Here are some more ways they can take a few tasks off your shoulders and increase your time and cost-efficiency.ĭelivering Proactive Customer Service: Since manually replying to every user query in your comment section isn't feasible, you can set up auto-replies to make sure no customer query goes unanswered. We've already mentioned how Auto-Replies can save a considerable amount of your time which would be otherwise spent in replying to general user queries. Benefits Of Automated Replies For Facebook Comments Now let's take a look at some more benefits of Automated Replies on Facebook. Managing Negative Comments: It's best to resolve the issue of a frustrated customer privately & one to one as to avoid a potential fallout from other users
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Personalized Customer Service: Since some users can have specific issues, it's best to provide private & direct feedback to avoid confusing other usersĬonverting Potential Customers: If you spot a potential customer, you can offer a discount or a promo code directly to the customer which you don't want to share with other users Setting up a well-thought auto-reply for such comments can shorten the customer journey and help your potential customers make their final decisions General inquiries: If you promote your products or services via your Facebook page, you likely get a lot of similar questions regarding prices, availability or discounts. We recommend setting up Auto-reply for some of the scenarios mentioned below. Using Auto-Reply for Facebook comments, you can quickly set up some rules for general inquiries, repetitive keywords, or customers complaints.
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When & Why You Should Set Up Auto Reply To Comments On Facebook? Facebook allows you to auto-respond to comments privately and move the conversation to Facebook Messenger.Ĭomments that are auto-replied instantly get a private message and will have "Page Responded Privately" label under them. Now the question arises, how do you reply to hundreds of comments on your Facebook posts and ad posts, especially when timeliness and responsiveness are of importance? But Facebook comments can be a valuable source of customer feedback or even a potential sales leads, thus making it crucial to acknowledge and follow up on most comments. We understand that managing Facebook comments isn't an easy task, especially when you have to deal with a lot of spam. Keep scrolling or jump to a section of your choice What Are Automated Replies For Facebook Comments? Easisest Way To Manage Comments On Facebook.How Can You Set Up Auto Reply For Comments On Facebook?.Benefits Of Automated Replies On Facebook.What Are Automated Replies For Facebook Comments?.In this post, we'll explain what are automated replies for Facebook comments, take a look at some of the services that offer this feature and then help you with the easiest way to manage comments on Facebook. We've already put out content mentioning the importance of managing Facebook ad comments and how to hide Facebook comments, today we'll be taking a look at how you can automate the process of replying to Facebook comments. If you're a social media manager or a marketer and you find yourself overwhelmed with the number of comments on your Facebook posts/ad posts.